GNO Property Management, LLC Services Outline:
- Full service property management services to the Greater New Orleans Metropolitan area and its surrounding communities
- Homeowner Association (HOA) management, Condominium and Townhouse Community management.
- Assessment collections
Prepare all billings and process all assessment dues promptly into an insured trust account. Special assessment/reserve accounts will be maintained as directed by the association Board of Directors
- Process Delinquent Accounts:
Manage all late fees and assessments as needed- submit monthly report to the Board of Directors.
- Monthly Bills
Process all monthly expenditures based on approved payment schedule and provide a detailed (itemized billing) report each month to the association Treasurer.
Preferred vendor/ labor list will be complied by GNO Property Management, LLC. This will be accomplished by meeting with owners/presidents of service companies to establish a relationship. With more associations being formed, the preferred vendors will have to respond in a timely manner to remain our preferred vendor.
Minor maintenance (changing light bulbs, adjusting a door, maintaining supplies on site) can be performed by manager, This work will be charged accordingly.
- Maintain member directory, 24 hour emergency contact, assist with establishing association committees.
- One contact number for all services; plumbing, roofing, landscaping, etc.
- Maintenance and inspections
Manager will inspect and be on site on a bi-weekly basis or as contracted/needed to evaluate contractor performance (pool, landscaping)
Manager will inspect property for violations, inspection of lighting or community equipment and report findings to Board.
- Covenant Enforcement
Manager will prepare letters and enforce covenants, collect modification requests make recommendations to the Board of Directors.
- Bidding/ Contracting
Management will prepare a preferred vendors list and will prepare 3 or more bids required by the Board, for landscaping, pool, gates, etc. Submit bids to Board for approval and ensure service is carried out.
- Work Orders
Manager will prepare and coordinate work orders.
- Organize meetings
Select location, prepeare agenda and all other necessary documents for the meeting, and notify all residents of meeting as required in the By-laws.
- Board Meetings
Manager to attend as agreed by contract. Prepare meeting agendas.
- Records/ Files
Maintain all files and association records on site (financials, correspondence, insurance, etc)
- Serve as Registered Agent
- Monthly management report
Distribute to the board once a month- include list of correspondence letters, violations, performed maintenance, and membership requests.
- Coordinate Professional Services
Select and verify, submit to Board.
- Lien Filings
Coordinate with assigned legal counsel- with necessary documentation as directed by the Board.
Maintain insurenace policies for the associations and Board of Directors.
Keep insurance documentation on file for all vendors.
- Financial Reports
Prepare monthly financial reports for the Board of Directors.
- Annual Budget
Assist Board of Directors in preparing annual budget for associations.
Pay all URS, state and local taxes for associations.
- Cash Management of Accounts (Operating and Reserves)
Manage reserve accounts and operating accounts- provide monthly, quarterly and annual reports.
- Capital Reserves
Assist Board in determining amount of funds needed each year to perform replacement/repair of association property.